IMPORTANT! Compress your files into a single ZIP or ISO file.
Windows: Right+click to compress your files.
Mac: Control+click to compress your files.
ISO – ISO files (disc image files) ARE accepted. Typically ISO files can get fairly large, so if the file size of the .ISO exceeds 2GB, please use our FTP server instead for your content upload. Other image formats, such as .CUE, .DMG, .IMG, .BIN can also work, but .ISO is the ideal format if you are uploading content on a disc image file.
Audio – MediaXpress is NOT responsible for registering many submitted music files with iTunes. Nor is MediaXpress responsible for creating track identification titles or assigning the order in which the tracks play back.
Audio files are ONLY accepted as AIFF, WAV, FLAC (all preferred) or MP3 files. No other formats are accepted. All audio files should be encoded with a sample rate of 44.1 kHz and in 2-channel (Stereo). The bit rate depends on the file type and should be as follows:
- AIFF,WAV and FLAC: 16-bit
- MP3 files: bit rate between 128kb/s and 320 kb/s
If you choose to have your CD mastered by the MediaXpress audio engineers, we can accept any file format.
Video – files are ONLY accepted as: AVCHD, AVI, DV, MOV, MPEG-1/2/4, VOB, VIDEO_TS folder. No other formats are accepted.
If file size exceeds 2GB, please use the following FTP information:
ftp.mediaxpress.net
user: incomingmediax
password: incoming
If you choose to mail us your video master DVD, DVD+r disc/s, do not duplicate them. Rather, use a standard DVD or DVD-r disc and mail to:
MediaXpress
Attn: Video Production
1523 Nicollet Ave. So.
Minneapolis, MN 55403
