Frequently Asked Questions
How long does it take to manufacture a CD-ROM?
While a standard turnaround for CD-ROM replication is 7-10 business days, MediaXpress offers a range of options to best meet your needs. For those on a tight schedule, MediaXpress offers same day (0 day) turnarounds. To better understand the required time to complete your project, call us at 800.879.8273 or send us an email today.
How long does it take to manufacture a DVD?
While a standard turnaround for DVD replication is 7-10 business days, MediaXpress offers a range of flexible options to best suit your needs. For those on a tight schedule, MediaXpress can accommodate a same day (0 day) turnarounds. To better understand the required time to complete your project, call us at 800.879.8273 or send us an email today.
What is the difference between a replicated CD and a duplicated CD-R?
CD replication and CD-R duplication provide a very similar end result – an exact copy of your master disc. The primary difference is the way in which it is produced. During the duplication process, data from your master disc is recorded (burned) onto a prefabricated recordable disc (CD-R). Replication involves the actual creation of a disc from raw materials using an injection molding process–the data is stamped (pressed) into the disc as it is created.
Should I use CD replication or CD-R duplication?
The difference in quality and compatibility between a CD and a CD-R is minimal, assuming quality media is used in duplicating the CD-R. The key factor in determining which method to use is generally the size of the run. If your quantity requirement is small (500 or fewer), CD-R duplication is probably most appropriate. For orders of 1000 units or more, CD replication is usually the best choice. Another factor is the artwork. If you prefer a silk-screened print job versus a thermal print or a paper label, CD replication is again likely the best choice for your project.
What is a glass master?
A glass master is a specially treated piece of glass used to transfer the data from your CD-R. Once the glass master contains your data, it is metallized and used to create metal stampers for the CD/DVD injection molding machines. Your CDs or DVDs are then ‘pressed’ or ‘stamped’ using these stampers.
What are the differences between spot colors (PMS) and 4-color (CMYK) process printing?
Spot colors process printing uses various inks, referred to as PMS colors, that are mixed to the specific color you want to print. You may choose these colors from a swatch book to obtain a more accurate match. Spot colors printing process usually results in a more vibrant and truer color—which is best for large areas of solid coloration. 4-color process printing layers four different colors of ink (cyan, magenta, yellow and black (CMYK)) to create a plethora of colors. Process printing gives you a wider range of print options and color flexibility. For best results with 4-color process, MediaXpress recommends printing on a white background, called a flood coat. We offer expert knowledge and assistance so you are sure to select the best process printing for your project.
What is white flood coat?
Also called white base or white mask. A White Flood is the coat of ink that is applied first to a disc face print. This flood-coat is often used with 4-color process printing. A CD/DVD is originally reflective silver in color. The White flood-coat acts as a base-coat or primer for the colors printed on it, recreating the effect of printing on White paper. Without the flood-coat background, colors may not be as bright or vibrant as they would print with the darker Silver background. If the design calls for silver background to show through some part of the design, the white flood can be omitted.
Where can I get templates to set up my disc artwork?
We are pleased to offer various resources, templates and specifications for setting up your artwork. You may click here for this information or you may contact your Account Manager for additional questions or assistance.
Where do I send my CD-R master and artwork?
You may send your CD-R master and artwork to MediaXpress via: MediaXpress Courier: Please call 612.872.8284 or email us to set up a pick-up time and location. Local addresses only please. MediaXpress 1515 Nicollet Ave. So. Minneapolis, MN 55403
May I take a tour of MediaXpress to see how CDs and DVDs are made?
MediaXpress would be pleased to have you tour our facility! Please contact us at 800.879.8273 or via email, and the operator will connect you with a MediaXpress representative to set up a tour.
May I buy media supplies in bulk from MediaXpress (blank CD-Rs, sleeves, cases, etc.)?
MediaXpress offers a wide variety of media supplies for sale with or without the purchase of other services. These supplies are always in stock so we can fill your order anytime. We also offer custom order media supplies if your project has specific requirements.